Accessibility Statement

Accessibility Statement for danilabarrie.com

This is an accessibility statement from DANI LA BARRIE Licensed Psychotherapist – Happiness Transformation Coach.

Measures to support accessibility

DANI LA BARRIE takes the following measures to ensure accessibility of danilabarrie.com:

Include accessibility as part of our mission statement.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. danilabarrie.com is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of danilabarrie.com. Please let us know if you encounter accessibility barriers.

Phone: 1+ 954 646-8868
E-mail: Dani@DaniLaBarrie.com
Youtube: @DaniLaBarrie
Linkedin: @danilabarrie
Facebook: @danilabarrielcsw

We try to respond to feedback within 1 business day.

Formal complaints

Formal Complaints Procedure

We are committed to addressing any accessibility issues promptly and effectively. If you encounter any barriers on our website, please follow the steps below to submit a formal complaint:

1. Initial Contact: Reach out to us via email at Dani@DaniLaBarrie.com or call us at +1 954 646-8868. Please provide detailed information about the accessibility issue, including the page URL and any assistive technology you are using.

2. Acknowledgment: We will acknowledge receipt of your complaint within 1 business day. Our team will review the details and begin investigating the issue.

3. Investigation and Resolution: We aim to resolve accessibility complaints within 10 business days. During this period, we may reach out for additional information or clarification to ensure a thorough investigation.

4. Response and Follow-up: Once the issue is resolved, we will notify you of the actions taken and any improvements made. If the issue cannot be resolved immediately, we will provide an estimated timeline and alternative solutions, if available.

5. Escalation: If you are dissatisfied with our response, you may request further review. Your complaint will be escalated to our accessibility officer for additional evaluation.

We value your feedback and use it to continuously improve our accessibility efforts. Your input helps us enhance the user experience for everyone.